Support
We do not just offer the best-in-class detection systems—we offer a partnership that elevates your enterprise’s safety and security. We are fully committed to working alongside you to ensure that you get the most out of your investment. Whether it is the initial installation, training, maintenance or addressing any concerns you may have, we will be there every step of the way to support you as you take security to the next level with Metrasens.
SUPPORT SERVICES
*Service Contracts are available for all products; if interested, please contact your sales representative.
Warranties and repairs are serviced by our service depot locations in the US and UK.
Explore the latest release notes & documentation for all our active and legacy products
Download the latest version of Metrasens SMS and install Metrasens Ultra software updates to ensure you have access to the most up-to-date features.
At Metrasens, we are committed to providing our customers with the best possible experience and to help you expertly apply our technology in your space. That’s why we’ve created the Metrasens Learning Zone, which offers on-demand training modules designed to help you gain a comprehensive understanding of our systems, and the knowledge needed to ensure optimal usage, flattening the learning curve, and guaranteeing a swift and seamless implementation to help you reach your security and safety goals.
US: +1 (630) 541-6509
UK, Europe and Asia-Pacific: Tel: +44 (0) 1684 219000
support@metrasens.com
